Metering Management Packages

Choose your level of control, and the level of risk you want to transfer.

SOS Utility Solutions offers three professional metering management options built around a simple principle:
Who manages the system, and who carries the financial risk?

Our packages work for any size of property, from small complexes to large estates.
The difference isn’t size, it’s control, responsibility, and risk.

How the Packages Work

Every property operates differently. Some Body Corporates want to stay in full control and simply need expert meter readings. Others prefer SOS to take over billing, collections, and even the bulk council account.

So instead of forcing a “one size by property size” model, our packages scale based on:

  • Who controls the process
  • Who carries the risk
  • Who manages the bulk account
  • Who collects the money
  • Who is responsible if tenants don’t pay

This keeps decision-making simple and fair.

Package Overview

Below is a quick overview of how each package works.
For a detailed comparison, view the table further down.

Bronze

Full Control with No Risk Transfer to SOS

Bronze is ideal for Body Corporates who want to stay in full control of all billing and collections, while outsourcing the technical and administrative workload.

SOS provides:

  • Monthly on-site photo-verified meter readings
  • Individual invoicing to each resident
  • Monthly consumption reports (PDF & Excel)
  • Professional support with guaranteed transparency

Body Corporate keeps:

  • The bulk council account
  • Collections and revenue responsibility
  • All financial risk

If you want to retain control and own the billing process, Bronze is your fit.

Silver

Shared Control, Shared Risk

Silver balances responsibilities between SOS and the Body Corporate.

SOS provides:

  • Meter readings, billing, and collection
  • Photo-verified monthly reports
  • Funds transferred directly to the Body Corporate
  • Technical support and advisory services

Body Corporate keeps:

  • Responsibility for the bulk council account
  • Shared risk if collections are delayed or disputed

Silver is a shared model, ideal for properties who want SOS to handle billing and collections, while the Body Corporate remains in control of the bulk account.

Gold

Full Control and All Risk Transferred to SOS

Gold delivers a complete solution where SOS takes over the entire metering system, including financial risk.

SOS provides:

  • Full management of the bulk meter
  • Billing, collections, and council payments
  • Certified meter installation and maintenance
  • Disconnection processes for non-payment
  • Load profiling and consumption analytics
  • Free labour during meter replacements
  • Detailed monthly reporting (PDF & Excel)

Body Corporate keeps:

  • Full transparency, no financial risk
  • Monthly reporting and consumption data

If you want a fully hands-off solution, maximum risk protection, and professional management, Gold is the stress-free package.

Specialist Technical Services

All technical work is performed by certified electrical technicians, not general contractors.
Our specialist services are available with any package:

Paid Specialist Services

  • Load profiling & consumption analytics
  • Meter accuracy testing
  • Bulk meter audits & programming verification
  • Check-meter installation and configuration
  • Irregularity and fault identification reports
  • Full meter installation project roll-outs

These services provide high-precision insights into system performance, consumption behaviour, and fair billing.

Complimentary Value-Add Services

Available to Gold package clients, and included during the proposal stage to help you make informed decisions:

  • Free site audit and consultation
  • Follow-up technical overview report
  • Custom proposal tailored to your property

These services show you what’s possible, before you commit.

Implementation Process

SOS uses a structured, transparent approach designed for Body Corporates:

1

Site Audit & Consultation. We assess your current meter setup and identify improvements.

2

Tailored Proposal. You choose the package that reflects your control and risk level.

3

Installation & Setup. Certified technicians install, configure, and verify all meters.

4

Monthly Management We handle readings, billing, collections, and reporting.

Why Body Corporates Choose SOS

18+ years of metering expertise

SANS & NERSA aligned practices

Photo-verified monthly reporting

Certified electrical technicians

Professional load profiling and analytics

Clear, transparent billing data

Optional risk transfer

Custom solutions for every property

Request a Free Site Audit

Unsure which package fits your property?
Let us inspect your system and provide recommendations.